Reach Beyond acknowledges and respects the privacy of all people and so is committed to protecting your on-line privacy. Please read the following information to help answer any questions you might have.

How do we collect and use personal information?

If you subscribe, donate or request information, we ask for some personal information so we can send requested materials, receipts, or communicate with you. We do not sell, trade or rent your personal information obtained on this website with any third party organisations or groups of any kind.

How does Reach Beyond protect your information?

Any personal data we collect is protected against unauthorised use, with access restricted to only those personnel or contracted parties responsible for maintaining and using such data for Reach Beyond.

What happens with online giving?

With online giving, contracted payment gateways securely process your donation. As such, we do not retain credit card or other financial account information in our own systems.

When using the online giving system, users are required to supply some personal information to successfully complete the transaction. This information is used to process the donation, including the provision of receipts, and maintain a record of donations received.

Personal information provided with a donation is also used to update existing contact records or create a new contact record (i.e. in the case of a first time donor).

Do we track your browsing history?

When you visit our website, we are able to track and retain your browsing history within the site. (We do not track your browsing once you leave our website.) We do this to help us analyse the effectiveness of our website’s design and layout. If you are a Reach Beyond contact (i.e. donor or subscriber) we may also use this information in combination with other information that we store about you (as set out above) to customise your web experience with us, and to tailor our communications with you.

Do we send correspondence to people who visit our site?

If you provide us with your email and/or postal address and/or phone details, Reach Beyond may communicate ministry updates along with requests for prayer and financial support.

However, you can easily request that we no longer continue with such communication. Should you do so, we undertake to comply with your request as quickly as is practicable.

Is anything provided to third parties?

Apart from contracted parties, Reach Beyond does not provide any third-party access to your personal information. We will not disclose any personal information to other institutions or authorities unless required to do so by law.

Obtaining your consent

By using our website, you give Reach Beyond permission to collect information as detailed above.

If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

If you wish to verify and/or change any information that we are holding, or have any other questions about our privacy policy, please call us at the numbers on our contact page, or use our online contact form.